All orders are shipped within 48 hours Monday - Friday 8am - 5pm.



We use the following carriers to deliver our orders:





Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.


Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order at that time.


Back Orders

If an item is back ordered we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.



Returns, Refunds and Exchanges

How To Return An Item

We will happily refund your online order if the ship date back to HEYDAY is within 7 days of receiving the items. We will offer store credit if the ship date back to HEYDAY is within 14 days. Return policy is firm. Sales are FINAL SALE.

Please email hello@theheydaystore.com if you would like  help with an exchange or have any other questions. Please include your receipt in your return package and keep records of your tracking information. 

Please send returns the address on your return slip in your package. 

Attn: Returns 
1939 Jessup Drive, Suite 140 
Fort Collins, Colorado 80525


Return Exceptions

Returns will be accepted if they are unused and unworn with tags still attached and there are no damages or stains. 

Sales are final sale.